Annoying Customers

Annoying Customers

Hey, this is kinda like a part two video I mean you don’t have to have seen the part one video to understand what I
talk about in this video, But I mean if you haven’t watched
part one, uh, you should. So I used to work at Subway
and to be honest about 80% of the customers
were fine. Sometimes they would do something
that would just personally annoy me, like ask for a
meatball on flatbread. So don’t feel
too bad for me. Like, sometimes people
would ask me: “Can I have a turkey
with lettuce, tomatoes–” Whoa whoa whoa whoa!
Slow down! What kind of bread?
Foot-long or six-inch? What kind of cheese?
Is it toasted? THEN we’ll talk about vegetables! And every time someone
brought in a list, there would always be
something missing on it. Always! I never had someone come in
with a complete list. I would ask someone,
“What kind of cheese?” And they would say,
“Agh, they didn’t specify.” Well then, if they didn’t care enough to remember cheese, I guess they’ll get swiss! If anyone watching is currently working at a Subway, then feel free to use these tricks. if someone asked me, “Hmm, what kind of cheese do you recommend?” I would ALWAYS say provolone. because it’s the easiest cheese to pull apart with gloves on. Really, if anyone asked me what I recommended, I would just tell them the easiest thing for me to do. But even after I gave my insightful provolone cheese recommendation, Sometimes people would still say, “Hmm, I’ll take American.” why do you even ask me what cheese I would recommend if you’re not gonna take it seriously?! Another thing that would annoy me is when people would say the sandwich was “All done” But they didn’t put any sauce on it. So I would ask, “Any sauce?” and then they would be like, “Oh yeah, Mayonnaise.” OH! Why did you tell me it was all done IF IT WASN’T! Also, the receipt machine at the store took like seven seconds to print out the receipt. So it would be very awkward if I asked someone, “Do you want your receipt?” and then they would say, “Yes.” And then we would just STARE… AT EACH OTHER… UNTIL… The receipt printed. So what I did every time someone swiped their credit card, I would just stare off into space, And in my head, I would count to five and then I would ask, “Do you want your receipt?” And by the time they said yes, it was like magic! As soon as they said yes, BSSHHH, the receipt printed. At Subway, you only work with one other person. So if someone got annoyed and said, “Lemme talk to your manager.” I would just look at them and go, “Listen, I’ve been here the longest. The only other person in this store is a 16-year-old girl, and she technically isn’t old enough to use the toaster. So, I’m probably your best bet. I’m the manager.” Like, do people think the manager will automatically take their side and give them free stuff? YES, actually they do think that because it happens all the time. I would consider myself a pretty laid-back Subway employee. I didn’t like to be stingy with people, Even though I was disobeying the Subway formula on purpose. Oh, you want more than six olives on your foot-long? Pff, sure! Here, have a FIFTH slice of cheese! A dollar fifty for avocado? Pff, I’ll charge you seventy-five cents buddy! I probably shouldn’t be saying these things, you know. In case this whole YouTube thing flops and I need a job. So I wasn’t really “strict” on the rules. You know those fast food workers who are strict, “No! We won’t serve breakfast at 10:02! Get out!” But being pretty laid back still didn’t stop people from being annoying. So this one person comes in and asks for two, foot-long, pastrami sandwiches. And pastrami is our most expensive sandwich. It’s about $10 for a foot-long. And guys, the pastrami is super good, but I wouldn’t pay for it. I mean it’s good, yeah, but I’m not paying $10 for a foot-long. It’s not worth it. So this guy, I make his two sandwiches. I ring them up and I say, “That’ll be $20.” And I guess he didn’t look at the price of the sandwich on the menu, or he thought we still did the $5 foot-longs, because he said to me, “I ain’t paying for that.” And this is when I was just starting out! I only had like, a week of experience, and after he said that, I responded, “Well, shoot, I guess you’re not paying for it, I didn’t know people could do that.” “Hey, I want this!” “Alright, that’s $20” “Nah.” “You don’t want it?” ” No I want it, I’m just not paying for it.” Ok no, but actually we did come up with a compromise. He told me he had $12, so he ended up paying for one of the sandwiches, And I got to eat the other one. So it all worked out. So one time I was making a sandwich for a guy with a very heavy accent and he asks for onions on the side. No big deal! We had Sooubway put vegetables in little cups all the time. I actually got a soup cup, because the on the side cups are teeny-tiny and I started doing my thing. But then he says, “No! On the side.” and I think, ” Oh! He’s getting a foot-long! He probably wants onions on half of it, but not the other. So I start putting onions on half the sub, but then again he says, “No! On the side!” At this point, I don’t know what this guy wants. So I ask him, “On the side of what?” and then he screams, O N I O N S And I never figured out what he was trying to say. This one old gentleman asks for sauce to be put on his vegetables, and normally we put it on top of the sandwich with the meat. And I didn’t know if I heard him correctly because I put the sauce on and closed the sandwich. So your sauce would’ve been in the same place either way! One time, this woman tipped me and Correy $40. She wasn’t annoying. I just wanted to sprinkle in some good customer stories. Ok one time, this, uh, Native American person came in and, I don’t know if mentioning that was important to the story… He comes in and asks for five foot-long Tunas. Ok Tyler, just me and you lets do this! and then when we’re all finished, we ring them up and we say, “Anything else?” and he says, “seven meatballs” What!? He wanted seven more sandwiches! But James, you’re Sooubway! You’re supposed to make people sandwiches regardless of how many they ask for. Yeah I know, but the guy could’ve handled it differently. Normally for a platter, you have to call in at least an hour ahead, and that’s only five foot-longs. This guy could’ve called ahead and said, “Hey, I’m getting twelve sandwiches so just, prepare yourselves… mentally.” I mean we had so many customers waiting in line. No, we didn’t that’s a lie, it was only him. But still! This one woman, I was making her sandwich and for vegetables, she asked for extra lettuce. So I put on a big handful, but then she asks for more. So I put more on, “more” I sprinkle some on M O R E! “Uh, I won’t be able to close the sandwich with any more lettuce.” and she says, “That’s fine.” “Alright, extra lettuce it is.” So I ended up giving her an open sandwich with a mountain of lettuce. You know we do salads, right? When I was little, I always thought if I was working at a store and someone tried to rob me, I wouldn’t give them any money. But now it’s like, “Pshh, I ain’t risking my life for Sooubway! Here take the cash register!” So thankfully I’ve never had someone pull a gun on me, but I have caught people stealing from us. I was making someone’s sandwich and this one kid asks for just a water cup. So I gave it to him. So I go back to making a sandwich and I just hear the fuzzy soda sounds being dispensed, And I look over, and the kid is putting soda in the cup! HE DIDN’T EVEN TRY TO HIDE IT! When I put soda in a water cup I at least wait for the employees to go in the back. But, I didn’t even say anything. I was just like, “Alright, man.” This guy, I totally saw him take a bag of chips and he hid it under the counter so I couldn’t see. So when I rang up his sandwich I asked, “Anything else?” and he said, “Nope.” Alright, whatever. Ok, last story. I was in the back playing some Clash of Clans, And we have a computer that shows what the cameras see, and I see this woman who was eating there, She reached over the counter and took three large cups and I did nothing to stop it. You know, I’m the kind of person that’s like, “The fast food employee is always right.” Say if I was eating somewhere, And I ask for a chicken salad and they said, “We only have tuna salad.” I’m the kind of person that’s like, Oh, well I guess I’m having the tuna salad then. I think people need to realize that these fast food workers are actually people and not something for you to use to get a free sandwich. I did mean it when I said in the last video that everyone at some point should work in a fast food or retail job. It’s it’s it’s nuts! Ok, we’re done. Look, she’s actually putting six olives on a foot-long. One of them even fell off!

David Anderson

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63 thoughts on “Annoying Customers

  1. More dom says:

    I loove the tuna sandwiches

  2. More dom says:

    Coincidentally im actually im whatching the vid wile im eating my sandwich tuna from sooubway

  3. Khemin Plays says:

    Who Carys 12💰?

  4. Diego's Mad Channel says:

    Give me a subway

  5. CHIBI ZORUA says:

    What app do you use to draw?

  6. Isaac Lozano says:

    I found the guy who ordered 12 subs go to : how to basic how to make subway cookies

  7. Shy Duncan says:

    Dude onion dude prob meant with the tiny cup

  8. The Small Moss says:

    I figured out what the "onions on the side guy " did mean
    so there is a on the side cup and james asked "on the side of what?" it was like asking "cup of what?" he wanted onions inside the on the side cup. 3:47 "on the side cups"

  9. YourPeTeacher says:

    Wait was the native american me?

  10. Its just alex says:


  11. Stranger Gamer says:


  12. SuperDaveo Bros says:

    Annoying Customers? Do you mean the customers are annoying or you are annoying the customers? It's confusing!

  13. Juany Gonzalez says:

    I am 9 years old and I use the toaster

  14. Puppylover Norwood says:

    I used to work at soobway 😂😂

  15. Jayden101Dev999Hacked Jacome says:

    1:08 that sounds like JadensAnimshan

  16. Valarie Tallman says:

    dude the formula for the sandwich is to irritating

  17. Zoro Redeye says:

    What ur name in coc

  18. block 8410 says:

    jaiden wut are u doing here? 0:51

  19. Rock Keeper’s Pet Rock Adoption Center says:

    3:36 he said “no on the side” because you didn’t use the on the side cups

  20. Briana Jorge says:

    Provolone cheese 🧀 is disgusting

  21. David Rivera says:

    No one:

    James: I can’t believe that the worker said no to me isn’t the customer always right

    Also James: the fast food employee is always right

  22. Demon Meliodas says:

    1:56 a Karen in action

  23. Noob Boy says:

    James: Anything else?
    Person: 7 Meatballs

  24. Huh Huh says:

    Can someone explain me about the onions thing

  25. Tatjana Ivanova says:

    0:11 James ACTUALLY said SUBWAY! Usually he says Sooubway! O.O

  26. NotAVegetarian says:

    This is funny asf

  27. never stop gaming says:

    James:do you want your receipt

    Costomer: "NO'"


  28. QuantamXRS says:

    this is the type of video would watch more then once

  29. Zolar Side says:

    Wut if he wanted the on the side cups not the soup cups

  30. Wendy Gardner says:

    One time someone ordered two hundred mcnuggets when they opened

  31. Rufus lives on says:

    1:51 DID HE NOT SAY SOUBWAY!?!?!?!?!?

  32. Deadless cat says:


  33. John Hoelzeman says:

    @TheOdd1sOut what software do you use to animate?

  34. Resting Ninja says:

    I work at a retail store and we're literally known for having no anit-theft measures whatsoever. We can't even call the cops. We have cameras watching every goddamn inch of the store and we can't say or do anything when we watch someone stuff pringle cans and bras into their jackets.

  35. Jess Dubie says:

    So happy you didn't work at sooubway when they had that weird triangle cut from the 90s ( it was a thing…and made the top bread always smaller than the bottom bread)… anyway- I went to a Subway that put the veggies on the bottom and they made me seem like a dick for asking them to put the meat first…. You know like a normal human. … And they always made me feel like I was an idiot… Please tell me you put the meat first in your sandwiches… I mean common

  36. juviel montegrande says:

    10 dollars? Pfft I can pay it

  37. Frank says:

    it doesn't matter……you are still an ASSHOLE………(end of story)

  38. Az 7 Ts says:

    That feeling when YOU have a strong accent.

  39. hoang pek says:

    Did you watch Smosh every soubway ever vid?

  40. brookie cookie says:

    Jaiden from Jaidan animations is in the video

  41. Sakurati says:

    this is like…

    your 40th time watching this

  42. Joel Cooke says:

    I get ad for subway

  43. Frostleaf Vlogs says:

    Maybe the onion guy wanted them on the sub but accrodss the length instead of width

  44. EenMinecraftKanaal 182 says:

    Anyone watching while eating subway??


  45. Austin M. says:

    You’re lucky my subway doesn’t even give me water cups

  46. Richard Head says:

    The customer is always wrong.

  47. sleepingtaco 115 says:

    After showing my girlfriend these videos we now refer to subway as sooubway

  48. BIGBLUEBUBBLE but new!!! says:

    Do you like soda

  49. Isabel S. Diaz says:

    hello i no speak english but i love james ( speak spanish)

  50. plush adventures says:

    Did anyone notice Gabe the dog? or is it just me?

  51. RJ´s Quest says:

    Hey was saying on the side of onions

  52. Katie says:

    You can always tell who’s worked food and/or retail based on how they react to being told no in a fast food/retail setting.

  53. Brogan Garrett says:

    Hope you had a good time at Soobway

  54. King Topaz says:

    holy shit 60 million views 💀

  55. GerbNerdLolz says:

    I was robbed at my Subway store last month. He pulled out a gun and pistol whipped me 5 times in the head. I lost so much blood it was life threatening, but luckily the paramedics arrived fast. I was very lucky to only have a closed head injury… I was shift manager there for 2 years and not once did I ever expect to be in that situation.

    But besides that, subway was great. Unfortunately, I don’t work there anymore.

  56. Kimchi says:


  57. Squid 99999 says:

    Fan fiction sucks old rotten hairy balls and green mouldy buttholes

  58. Fxshys Brother says:

    J just
    A a
    M man
    E eating
    S sooubway

  59. VIPER GT LBX says:

    It's subway

  60. Firefoxgamer says:

    why is the title in greek?are u from greece or somthing?cuz i am lmao

  61. Aaron Joseph says:

    In Vegas the circus circus hotel we got a discount for one free 6 inch and it still costed $17 so it was $17 for 6 inches and we got a foot long

  62. Jake Leduc says:

    6 olives……. and enough lettuce to feed your and your neighbors rabbits.

  63. Jake Leduc says:

    A LITTLE BIT OF LETTUCE & REGULAR AMOUNT OF SPINACH PLEASE… Gets more lettuce than you can grow at home for the year.

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